Shipping & Delivery

At Ettaluxe.com, we are pleased to offer free shipping on all orders within the United States. Please review our shipping policy below for more details on our delivery process.

Shipping Within the USA

We currently offer shipping exclusively within the United States. All orders are processed and shipped from our US facility.

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • You will receive a confirmation email with your order details and tracking information once your order has been shipped.

Transit Time

  • Standard Shipping: Delivery typically takes 3-5 business days after processing.
  • Delivery times may vary depending on your location within the United States.

Free Shipping

  • All orders qualify for free standard shipping, regardless of the order value or location within the United States.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier's website.

Shipping Delays

While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, postal delays, or other external factors may cause delays. We appreciate your understanding and patience in these situations.

Incorrect Shipping Information

Please ensure your shipping address is correct at the time of checkout. Ettaluxe.com is not responsible for orders shipped to an incorrect address provided by the customer. If you need to change your shipping address, please contact our customer service team immediately at support@ettaluxe.com.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

If you have any questions or need assistance, feel free to reach out to us:

Email: support@ettaluxe.com
Phone: +1 (973) 544-3583
Address: 500 West Farms Mall Spc B109, Farmington, CT 06032, USA

Business Hours:
Monday to Friday: 9:00 AM - 6:00 PM (Eastern Time, USA)

We look forward to assisting you!